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A Successful Lean Startup next step is Lean Marketing

The #LeanStartup popularized by @EricRies has jettison Lean into an entirely different market segment. In a short time, it has become one of the leading methods for entrepreneurs to find their holy...

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Structural Lean and Leader Standard Work

In the research paper, Relations between Lean Management and Organizational Structures, the authors came to this conclusion: Lean management can be a very effective management method, but, as the...

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Using Lean as a Growth Strategy

If you are successful at implementing Lean, it is simply not Lean. It’s yours. I first studied TQM back in nineteen-eighties which served as my precursor for Lean. Along the way, I was primarily...

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Standards create the WOW in Business

Many people see Lean as another process methodology still mired down in the process thinking world of the eighties and nineties. The facts are that companies, such as Danaher, Toyota, Ingersoll Rand...

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Shaping your Customers Vision

Are you looking at growth strategies from a customer’s viewpoint? This past week I have referred to the concept of Service Dominant Logic several times and how your value proposition can be viewed from...

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Overview of Lean Service Design

A little bit of a Spoof, but nevertheless an outline on how to think in Lean Service Design. Customer Journey Canvas from the book, This is Service Design Thinking When I use the SALES PDCA approach in...

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SDCA for Lean Service Design

A perspective on Standard Work from Steve Bell (Steve and his partner Mike Orzen later published Lean IT: Enabling and Sustaining Your Lean Transformation): But when you get right down to it the...

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Outcome Based Mapping versus a Marketing Funnel

I use to believe that marketing funnels, value stream maps, process mapping and to some extent customer journey maps would work in present day sales and marketing processes (Value Stream Mapping should...

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Constructing Teams starts with Standard Work

When I use the SALES SDCA approach in Lean Marketing, I emphasize the use of sales and marketing teams. It is one of the underlying principles that are needed. A few basic team development structures...

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Standardizing Your Work

Standardizing your work provides opportunity to spread it within your organization and make it easier for customers to go deeper into your organization for knowledge sharing. This provides a flood of...

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Forming Teams in Standard Work

When I use the SALES SDCA approach in Lean Marketing, I emphasize the use of sales and marketing teams. It is one of the underlying principles that are needed. A few basic team development structures...

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What Are We Looking For From Standard Work (Execution)

If you want execution, keep it simple!. From a business stand point, there are many more success stories, that are founded on simple, focused ideas, than complex ones. Lean is a very simple concept, it...

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Standard Work is Driven by Customers

Lean has reacted and supported the improvement of services through the foundation based on Deming’s 14 Points Applied to Services (Quality and Reliability). In Deming’s view, management was responsible...

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SDCA & PDCA Are Needed For EDCA

SDCA and PDCA prepare you to maximize EDCA or Design. I like to use the term EDCA learned from Graham Hill to designate the Explore aspect of Lean. I view it as more of Design Type thinking content...

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Intro to Leader Standard Work for Knowledge Workers

Leader standard work is a concept in Lean Management, popularized by David Mann in his book “Creating a Lean Culture”, that creates standard work for managers. For many in the Agile community, the...

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What do We do to Empower People

Kathy Cuff is a senior consulting partner with The Ken Blanchard Companies and co-author of LEGENDARY SERVICE: The Key is to Care. Kathy seems to have done just about every job at the joined the...

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Structure of Lean in Sales

When Applying Lean to Sales and Marketing many companies try to use traditional approaches and use the typical segmentation strategy. I like to organize the Structure of Lean in sales through the path...

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Old Style Thinking of Plan – Do

One of my favorite authors (even though he has turned me down several times for a podcast) is Jim Highsmith. Jim has authored, several books with my favorite being Agile Project Management: Creating...

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A Lean Interpretation of Professor Christensen’s Talk

I base my Lean Thinking on 3 principles. Standardization, Improvement, and Exploration. The little “i” of innovation is provided through SDCA and PDCA. Standard Work (SDCA) creates a can-do attitude...

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Can a Lean Company become a Learning Organization?

When scaling companies, I always followed the thought that you needed core competencies that could be performed as standard work along with incremental improvement into your markets or through your...

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